DocuClipper engages the third-party sub-processors below to help deliver our services. All sub-processors are bound by written agreements that include confidentiality, security, and (where applicable) GDPR Article 28 obligations and Standard Contractual Clauses.
Last updated: May 1, 2026
| Sub-processor | Purpose | Data categories | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, document storage (S3), database, OCR (Textract), email delivery (SES) | Account data, uploaded documents, extracted data, application logs, transactional email content | United States (us-east-1) |
| Stripe, Inc. | Payment processing and subscription billing | Billing contact, email, payment method (tokenized), invoice history | United States |
| Anthropic, PBC | LLM-assisted document extraction and classification (Claude API) | Document text excerpts and OCR output processed for extraction | United States |
| OpenAI, L.L.C. | AI-assisted document understanding and product improvement (may include document content sent for code and extraction quality work) | Document text excerpts and OCR output processed for extraction | United States |
| Google LLC (Cloud Vision, OAuth) | OCR processing for select document types; Google Sign-In and Google Drive ingestion (only when user connects) | Document images submitted for OCR; OAuth profile and Drive file metadata for connected users | United States |
| Microsoft Azure (Cognitive Services / Vision) | OCR processing for select document types | Document images submitted for OCR | United States |
| SendGrid (Twilio) | Transactional and lifecycle email delivery | Email address, name, email content (account, billing, product notifications) | United States |
| Zendesk, Inc. | Customer support ticketing and helpdesk | Email address, name, support conversation content, attachments shared by customer | United States |
| PostHog, Inc. | Product analytics and feature usage telemetry | Pseudonymous user ID, page views, in-product events, device/browser metadata | United States (US cloud region) |
| Sentry (Functional Software, Inc.) | Application error monitoring and crash reporting | Stack traces, request metadata, user ID associated with error events | United States |
| Intuit Inc. (QuickBooks Online) | Export of extracted data to QuickBooks Online (only when user connects) | OAuth tokens and exported transaction data for connected accounts | United States |
| Xero Limited | Export of extracted data to Xero (only when user connects) | OAuth tokens and exported transaction data for connected accounts | New Zealand / United States |
| Dropbox, Inc. | Document ingestion from Dropbox (only when user connects) | OAuth tokens, file metadata and contents the user selects to import | United States |
| Box, Inc. | Document ingestion from Box (only when user connects) | OAuth tokens, file metadata and contents the user selects to import | United States |
| Microsoft Corporation (OneDrive / Graph) | Document ingestion from OneDrive (only when user connects) | OAuth tokens, file metadata and contents the user selects to import | United States |
Where personal data of EU/UK/Swiss data subjects is transferred to a sub-processor outside the EEA, UK, or Switzerland, DocuClipper relies on the European Commission’s Standard Contractual Clauses (Module Two and Module Three, as applicable) and, where required, the UK International Data Transfer Addendum.
We will update this page when a new sub-processor is engaged or when an existing one is replaced. Customers on Business and Enterprise plans can subscribe to email notifications of sub-processor changes by emailing support@docuclipper.com with the subject line “Subscribe: Sub-processor updates.” We aim to provide at least 30 days’ notice before a new sub-processor begins processing customer personal data, during which a customer may object in accordance with the Data Processing Addendum.
For a Data Processing Addendum (DPA), email support@docuclipper.com and we will send the latest version.
For questions about this list or our sub-processor management program, contact support@docuclipper.com.