DocuClipper logo
Account & Billing

Credits & Overages

How page credits work, what happens when you run over your monthly allowance, and how overage protection and purchased pages interact.

Last updated

DocuClipper usage is metered in pages. Every plan includes a monthly page allowance. This article explains what counts as a page, what happens when you run out, and how overages and purchased pages work together.

What counts as a page

  • One PDF page = one page, regardless of how many transactions or fields are on it.
  • Re-running a conversion on the same document counts its pages again.
  • Failed conversions are not charged.
  • Financial analysis such as Cashflow Analysis does not consume pages; it's free once a document is converted.

Checking your balance

Go to Settings → Plan & Billing and look at the Page balance card. It shows:

  • Subscription pages used and remaining this cycle — your monthly allowance, which resets on your renewal date and does not roll over.
  • Purchased pages — one-off pages you bought separately. These never expire and are used only after your subscription pages are gone.

Page balance card showing the usage bar with subscription and purchased pages

Running out: overage protection

When your subscription pages are used up, what happens depends on the Overage protection card in Plan & Billing:

  • On (default for paying accounts): DocuClipper keeps processing and automatically adds pages at your plan's per-page rate, up to the spending limit you set. Accrued overage is billed at your next renewal.
  • Off: processing pauses until you buy more pages or your plan renews.

Overage protection only applies when you have a valid card on file and an active paid plan — it does not run during a free trial or when no card is saved.

To manage it, open the Overage protection card and use Enable automatic page add-ons at my plan rate. When enabled, set a spending limit: Unlimited (the default), 200% or 300% of your plan pages, or a custom monthly cap in your billing currency.

Overage protection card with the enable checkbox and the spending-limit selector

Buying extra pages

Click Buy Pages on the Page balance card to buy a one-off page pack. Purchased pages:

  • Never expire.
  • Are used only after your monthly subscription pages are gone.
  • Cost less per page in larger packs.

See Exceeding page limit and adding more pages for the full walkthrough.

Related