Exceeding Page Limit And Adding More Pages
What happens when you run out of pages in DocuClipper and how to add more: buy a one-off page pack, turn on overage protection, or upgrade your plan.
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If you hit your DocuClipper page limit, you have three options: buy a one-off page pack from Settings → Plan & Billing → Buy Pages, turn on overage protection so processing continues automatically, or upgrade to a plan with a larger monthly allowance.
DocuClipper pricing is metered in pages per billing cycle. Upgrading gives you a larger allowance going forward, but pages already used earlier in the cycle aren't refunded. For help upgrading mid-cycle, email support@docuclipper.com.
What happens when I run out of pages
Your subscription pages reset each billing cycle. When they're used up:
- If overage protection is on, DocuClipper keeps processing and bills the extra pages at your plan's per-page rate, up to a cap you set. See Credits & Overages.
- If it's off, processing pauses until you buy more pages, upgrade, or your plan renews.
How to buy a one-off page pack
One-off pages top up your current balance and never expire. They're used only after your monthly subscription pages are gone.
- Click your name in the top-right and open Settings → Plan & Billing.
- On the Page balance card, click Buy Pages.
- Select a page pack (larger packs have a lower price per page).
- Click Buy to charge the card on file. If there's no card on file, you'll be taken to a secure checkout to add one.
On a free trial you'll see Upgrade Plan instead of Buy Pages — start a paid plan to unlock page purchases and full exports.
How to upgrade your plan
Upgrading raises your monthly page allowance for every future cycle.
- Open Settings → Plan & Billing.
- Under your plan, click Change plan.
- Choose the plan and billing cycle (monthly or annual) that fit your volume.
- Confirm to complete the change.
FAQs
What happens if I exceed my DocuClipper page limit?
Processing pauses unless overage protection is on. To keep going, buy a one-off page pack, turn on overage protection, or upgrade your plan.
How do I buy more pages without upgrading my plan?
Open Settings → Plan & Billing, click Buy Pages on the Page balance card, pick a page pack, and complete the purchase. The pages are added to your current balance and never expire.
Is DocuClipper pricing based on pages or documents?
Pages. Each plan includes a monthly page allowance, and one-off packs top up that same balance.
Can I get a refund on pages I already used if I upgrade?
No. Pages are tied to the billing cycle, so pages used earlier in the cycle aren't refunded when you upgrade. Contact support if you need help upgrading mid-cycle.
Who can help if I'm stuck mid-cycle?
Email support@docuclipper.com. The team can help upgrade your account and sort out your page allowance for the plan you choose.