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Account & Billing

How To Find Your DocuClipper Invoices

Find and download the invoice for every DocuClipper payment - plan payments and page pack purchases - from Plan & Billing. They're hosted in Stripe.

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Every DocuClipper payment comes with an invoice: your plan payments, and every page pack you buy. Invoices and receipts are hosted in Stripe, and you reach them from your account. Here's how:

  1. Log in to DocuClipper.
  2. Click your name in the top-right corner and select Settings.
  3. Open Plan & Billing.
  4. Under your plan, click Manage billing & download invoices - this opens your Stripe billing portal.
  5. In Stripe, view your invoice history and download any invoice or receipt you need. You can also update your card or billing details here.

Plan card with the Manage billing and download invoices link

Page pack invoices

A page pack you buy appears in the same invoice history as your plan payments, as a paid invoice with the pack on its line (for example "DocuClipper - 500 pages"). This is the case whether you paid with the card on file or through checkout. Open it to download the invoice PDF or the payment receipt.

Stripe billing portal invoice history listing two paid page pack invoices, DocuClipper - 120 pages for $59.00 and DocuClipper - 50 pages for $29.00, above the plan's trial invoice

Your business details on invoices

Invoices are made out to the billing name and address in your Stripe billing portal, and show your tax ID if you have one on file (for example an Australian ABN or an EU VAT number), so they can serve as a tax invoice. To change your billing name or address, click Update information under Billing information in the portal; your next invoice uses them.

To add or change the tax ID on your invoices, or if you have trouble accessing your invoices, contact support@docuclipper.com and we'll help.