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Jobs are Missing

If you’ve noticed that some of your jobs in DocuClipper are no longer available, it may be due to the job retention policy based on your subscription plan. This article will explain how job retention works in DocuClipper and what you can do if your jobs are no longer available.

Job Retention in DocuClipper #

DocuClipper retains your jobs based on the duration specified in your subscription plan. The retention period could be 30 days, 2 years, or 5 years, depending on your plan. After this period, the jobs are automatically removed from the system.

What to Do If Your Jobs Are Gone #

If you find that your jobs are no longer available and you need to access the data, you have the option to convert the statements again. This will create new jobs in DocuClipper with the same data.

Conclusion #

Understanding job retention in DocuClipper can help you manage your jobs effectively and ensure that you always have access to the data you need. If you have any questions about job retention or need assistance with converting statements, don’t hesitate to reach out to our support team.

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Updated on August 7, 2023