Debits and Credits Are Backwards

When every transaction in a converted statement has the wrong sign — deposits showing as debits and withdrawals as credits — it's usually one of two things:

• Your statement uses an unusual convention (some credit card or business account statements show payments and charges in reversed columns).
• The importing system's expectation of "debit = negative" vs "credit = positive" is the opposite of DocuClipper's.

Both are fixable without re-uploading.

Fixing all transactions at once

1. Open the converted statement.
2. In the transactions grid, click Select All (checkbox in the header row).
3. Click Switch Credits/Debits above the grid.
4. Reconciliation totals update automatically. Verify against the printed statement totals.

Fixing only specific transactions

If only some rows are flipped (rare, but common with adjustments or fees):

1. Use the filter bar above the grid to narrow down — e.g. filter by description keyword or amount range.
2. Check the boxes next to each affected row.
3. Click Switch Credits/Debits.

Before exporting

If you're about to import into QuickBooks, Xero, or another accounting system and you're unsure about sign convention, convert a single-month test file first and preview a few transactions in the target system. Flip signs in DocuClipper before re-exporting if needed.

Related

• How to fix 'Not Reconciled' statements
• Missing or wrong transactions
• How reconciliation works