Fixing Missing Or Wrong Transactions
How to find and fix missing or incorrect transactions in DocuClipper: edit inline, add missing rows, or switch debits and credits.
Occasionally, you may find that some transactions in DocuClipper are incorrect or missing. This article will guide you on how to fix incorrect transactions and add missing ones.
Fixing Incorrect Transactions
If you notice a transaction that is incorrect, you can easily fix it by following these steps:
- Navigate to the Transactions Table: Find the transaction that is incorrect
- Click on Incorrect Amount: Click the pencil icon found beside the amount.
- Enter the Correct Amount: Enter the correct amount and hit save. For a transaction to be valid, the date must be valid and the amount must be numeric.
- Edit in Bulk: When debits/credits are switched, tick the checkbox next to the page number to enable bulk options, then click Switch Credits/Debits.
Assign to Account/Period: When the system fails to recognize transactions per period, you can assign them manually. See How to Assign Transactions to Multiple Accounts and Periods.
Exclude Transactions: Check or uncheck the box in the first column to include or exclude individual transactions from the download.
Adding Missing Transactions
If a transaction is missing, you can add it by following these steps:
- Navigate to the Transactions Table: Find the missing transactions. Tips: 1. Compare the total debit/credit found on the summary table from your statement (most statements show a total number of transactions) to identify how many transactions you are missing.
- Click on “Add Transaction”: This option is located at the top right of the table. Clicking on it will allow you to add a new transaction.
- Enter the Transaction Details: You can then enter the details of the missing transaction. Remember, for a transaction to be considered valid, the date needs to be valid and the amount must be a numeric value.